<div class="_help_font_site selected-art-author"> <p style="margin-left:39pt; margin-right:0cm">There are&nbsp; 3 ways to track your order.</p> <p style="margin-left:39pt; margin-right:0cm">a.&nbsp;&nbsp;&nbsp;Navigate to and hover over the &quot;<strong>Help</strong>&quot; option on the top right corner of our&nbsp;<a href="http://firmoo.co.uk">homepage</a>&nbsp;and click &quot;Track my order&quot;&nbsp;in the drop down menu</p> <p style="margin-left:39pt; margin-right:0cm"><img alt="" src="https://df5apg8r0m634.cloudfront.net/email/2020/0519/Mjgj6tPzxZbWvdPJ.png" /><br /> <br /> Then you can track the relevant&nbsp;order&nbsp;from the order list.<br /> <br /> <img alt="" src="https://df5apg8r0m634.cloudfront.net/email/2020/0519/E7WUpCXIPsN3ZiLU.png" /></p> <p style="margin-left:39pt; margin-right:0cm">b.&nbsp;&nbsp;&nbsp;<a href="/index.php?main_page=login">Log in</a>&nbsp;to your account on our site via the person icon on the top of the website, using your email address and password, If you have not created an account, this can be done here by selecting &ldquo;Create an Account&rdquo;. You will be able to see your order status in the order list section once you have logged in. &nbsp;Then navigate to the relevant order and click &ldquo;Track my Order&rdquo;.</p> <p style="margin-left:39pt; margin-right:0cm">c.&nbsp;&nbsp;&nbsp;Send an email to&nbsp;service@firmoo.co.uk&nbsp;if you cannot track your order via the above methods&nbsp;with your name, email, telephone number and order number and we will get back to you as soon as possible.&nbsp;</p> </div>