<p><strong>Purchasing eyeglasses at Firmoo&nbsp;is easy at your fingertips. There are 2 ways to place an order.<br /> <br /> Method 1: Contact us via Live Chat and&nbsp;our representatives will assist to create a shopping cart.<br /> <br /> Method 2: Follow the below steps.</strong></p> <p><strong>Step 1: Filter the size and click on the frame you are going to order.</strong></p> <p><img alt="" src="https://df5apg8r0m634.cloudfront.net/email/2021/1021/jxZuGrloG82ItHTe.png" /></p> <p><br /> <strong>Step 2: Choose the colour and click the &quot;Select Lenses&quot; button to continue.</strong></p> <p><img alt="" src="https://df5apg8r0m634.cloudfront.net/email/2021/1021/sZnkCABWMQ02cWcA.png" /></p> <p><br /> <strong>Step 3: Choose the glasses type you need.</strong></p> <p><img alt="" src="https://df5apg8r0m634.cloudfront.net/email/2021/1021/Cvy4v4Fcb22zFt3T.png" /><br /> &nbsp;</p> <p><strong>Step 4: Fill in your prescription and PD or upload your prescription.</strong></p> <p><img alt="" src="https://df5apg8r0m634.cloudfront.net/email/2021/1021/WqhWrYysczMvkZ8m.png" /></p> <p>&nbsp;</p> <p><strong>Step 5: Select the usage requirement&nbsp;of your glasses.</strong></p> <p><img alt="" src="https://df5apg8r0m634.cloudfront.net/email/2021/1021/SycpGDHGLYoBYcXE.png" /><br /> &nbsp;</p> <p><strong>Step 6: Select the lens type, thickness, coating and add to cart.&nbsp;</strong></p> <p><img alt="" src="https://df5apg8r0m634.cloudfront.net/email/2021/1021/UbvCdOe8Xbzif3jS.png" /></p> <p><img alt="" src="https://df5apg8r0m634.cloudfront.net/email/2021/1021/1BEqzFs1LhVlR8sw.png" /><br /> <img alt="" src="https://df5apg8r0m634.cloudfront.net/email/2021/1021/1BuH7cKJ8YocSITY.png" /></p> <p><strong>Step 7: Navigate to your shopping cart to confirm your order, and then proceed to checkout.</strong></p> <p><img alt="" src="https://df5apg8r0m634.cloudfront.net/email/2021/1021/deMYttdHFTcLAzzC.png" /></p> <p><br /> <strong>Step 8: Checkout</strong><br /> &nbsp;</p> <p><strong>Enter your shipping address<br /> Notice</strong>: We cannot ship to PO BOX addresses&nbsp;using the Express option, please enter a personal/home shipping address instead or change to standard shipping.</p> <p><img alt="" src="https://df5apg8r0m634.cloudfront.net/email/2021/1021/IqVar30DUHrESOBx.png" /></p> <p><br /> <strong>Choose the shipping and payment method</strong></p> <p><img alt="" src="https://df5apg8r0m634.cloudfront.net/email/2021/1021/T0S7Sba1kXrlP0hQ.png" /></p> <p><strong>&nbsp;</strong><br /> <strong>Redeem any coupon code you may have. And leave a message if you have any special requirements on the order.</strong></p> <p><img alt="" src="https://df5apg8r0m634.cloudfront.net/email/2021/1021/WGH2SruC9UgHTNWG.png" /><br /> &nbsp;</p> <p><strong>Step 9: Pay for the order:</strong></p> <p><strong>Pay with PayPal</strong></p> <p><img alt="" src="https://df5apg8r0m634.cloudfront.net/images/2019/1223/u1EofdaIq1.png" /><br /> &nbsp;</p> <p><strong>Step 10: Await delivery of your order.</strong></p> <p>&nbsp;</p> <p><strong><em>If you have any question about ordering, feel free to contact us.</em></strong></p>

2025 Style Picks! 👓 2FOR1 FREE + 15% Off Lenses | Use Code: 2FOR1

×
BACK
Order
Returns
Shipping and tracking
Frames
Prescription
Payment
Lenses
Account
Coupon
Sunglasses
Terms and Conditions

What does the order status mean?

What is necessary to place order at Firmoo?

How can I change or cancel the order?

How to place an order at Firmoo?

What free gifts do you offer with an order?

How to upload a prescription?

How to order non-prescription glasses with blue-light blocking lens?

Why choose Firmoo?

What is the background of Firmoo?

How to order single vision reading glasses?

Can I order the frame with plain lenses or no lenses?

How do you ensure the product quality?

60-day Return & Exchange
Unsatisfactory glasses can be exchanged or refunded within 60 days of receipt.
365-Day Warranty
Covering any possible defect in materials and workmanship.
Live Chat 24/7
We are always online for you.